Florence contractor exits pool business after legal problems exposed by I-Team [Video]

FLORENCE, Ky. — Steve Pangallo thought he found a thrifty solution in October 2022, when Florence-based Beso LLC offered to replace his backyard pool for $72,500.

But he began to regret that decision when the concrete shell began to harden.

“The walls of the pool were very thin,” Pangallo said. “I did my own research and I knew this wasn’t right. I was concerned about that. And then when he went on to do the pool steps, it was a complete disaster. That’s when it was time to move on to somebody else.”

Pangallo replaced Beso with another contractor, which removed three oddly shaped steps of differing heights and installed four new steps with straight lines and uniform heights. The new contractor also repaired leaky plumbing, sealed concrete gaps around a pool light and rebuilt landscaping stairs leading to the pool deck. The price tag soared to $120,000. Pangallo sued …