Winston-Salem city services available in-person, by phone during system outage [Video]

AND FIRST, AT FIVE, WE’RE FOLLOWING BREAKING NEWS ON A STORY. 12 INVESTIGATES HAS BEEN FOLLOWING SINCE FRIDAY. THIS AFTERNOON, THE CITY OF WINSTON-SALEM SHARED MORE DETAILS ABOUT WHAT IT CALLS A CYBER EVENT THAT CAUSED COMPUTER SYSTEMS TO GO OFFLINE. OUR CHRIS PETERSON WAS THERE FOR US, CHRIS. THE CITY KNEW ABOUT THIS SITUATION ON THURSDAY BUT WAITED UNTIL MONDAY TO SHARE IT WITH THE PUBLIC. DID THEY SAY WHY? YEAH. KARA WINSTON-SALEM CITY MANAGER PATRICK PATE SAYS THAT THE CITY WAITED TO INFORM THE PUBLIC ABOUT WHAT THEY ARE CALLING A CYBER EVENT DUE TO THE CHRISTMAS HOLIDAY, BUT SAYS THAT THERE IS NO REASON TO BELIEVE THAT THE PUBLIC’S PERSONAL INFORMATION WAS COMPROMISED. THE CITY DISCOVERED THIS CYBER EVENT ON THURSDAY, DECEMBER 26TH. THE CITY QUICKLY IMPLEMENTED ITS CYBER INCIDENT RESPONSE PROTOCOL AND TOOK ITS SYSTEMS OFFLINE TO ISOLATE THE ACTIVITY AND PREVENT ANY FURTHER IMPACTS. PATE …