Weve heard you; SSA Commissioner says I-Team reporting led to changes with overpayments WHIO TV 7 and WHIO Radio [Video]

DAYTON — The head of Social Security is crediting a News Center 7 I-Team investigation with opening the agency’s eyes to the problems with how it’s handling overpayments and efforts to get the money back.

Social Security Commissioner Martin O’Malley told the I-Team that they “couldn’t allow the injustice to continue.” He also talked about the changes he’s ordered to how the agency handles overpayments.

>> PREVIOUS COVERAGE: I-TEAM: Army veteran still struggling with Social Security clawbacks as some have benefits restored

The changes are happening after our series of I-Team investigations in partnership with our Cox Media Group sister stations and KFF Health News exposed problems.

“Sometimes it takes a crisis. Sometimes it takes an organization like yours lifting up a shortcoming for us to look at our data differently,” O’Malley said.

Some, but not all, of the families we’ve featured are getting help. Last fall, we introduced you to Dave Greune …