Walmart promises ‘calmer experience’ as it expands service for certain customers – but warns change isn’t permanent [Video]

WALMART is trying to create a more inclusive shopping experience by introducing sensory-friendly hours in stores around the country.

Since the policy was introduced earlier this month, stores throughout Canada have been implementing the initiative.

Westbrook Walmart (Canada) employees showed their support for sensory-friendly hours being introduced in a video on FacebookCredit: Facebook/Walmart Canada (Westbrook)

On Monday, Tuesday and Wednesday mornings, Walmart Canada stores turn off music to create a less stimulating atmosphere (stock image)Credit: Getty

The policy aims to create a calmer atmosphere for shoppers who may experience sensory overload by removing music, radio adverts and store announcements.

Walmart hopes to have minimal sounds in-store during sensory-friendly hours to make the environment less stimulating.

Shop announcements will only be made in emergencies and TVs on display will only show static, low-sensory images.

Walmart Canada announced this policy in a press release on July 8.

According to the statement, All 403 stores across the country will offer these …