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Walmart customer says she’s ‘shopping out of town’ after facing ‘scolding’ at self-checkout – new rule ruined experience [Video]

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Public Relations

A FUMING Walmart shopper has blasted the retailer’s recent self-checkout change after being scolded by a store employee for a simple mistake.

The chain introduced a 15 items or less policy at self-checkout kiosks in some stores earlier this summer and shoppers have not been impressed.

Walmart shoppers have complained about the 15-item or less policy at self-checkout kiosks in some stores across the country (stock image)Credit: AP
Customers have taken to social media to voice their frustration about the change (stock image)Credit: AP

Many have taken to social media to voice their complaints about the rule and question the need for it.

“The new self checkout rules at the Walmart are atrocious,” Croft Kelly wrote in a post on Facebook.

“I was stopped while at the self-checkout, while self checking out my 20 items since there [are] always less registers available, to only be scolded that this area is now ’15 items or less.’

“I am …

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