Walgreens has admitted that locking up products within its stores has affected its sales.
During a recent earnings call, Timothy Wentworth, the CEO of Walgreens’ parent company, Walgreens Boots Alliance, detailed how anti-theft measures such as securing products in plastic cases or utilizing security tags impacted the chain’s annual earnings.
“When you lock things up … you don’t sell as many of them,” Wentworth said, adding: “We’ve kind of proven that pretty conclusively.”
During the first quarter of the 2025 fiscal year, Walgreens Boots Alliance said they saw an operating loss of $245 million.
Previously, the company saw a $39 million loss in the same quarter a year ago.
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