Verizon customers report widespread outages, with mobile phones limited to SOS mode [Video]

Verizon customers across the U.S. reported problems accessing the company’s wireless network, with some reporting Monday morning that their phone service was down and limited to SOS mode. 

As of 10:11 a.m. ET, more than 100,000 reports of Verizon outages had been logged with DownDetector, a site that tracks service outages for telecommunications providers, websites and other businesses. 

Outages were reported from New York to Los Angeles, with the main complaint linked to lack of service on customers’ mobile phones. Customers began reporting problems shortly after 9 a.m. ET, with some turning to social media to ask Verizon for refunds. 

“It’s been over two hours and we don’t even know why this is happening. We all pay a pretty penny for our Verizon bill, this time should be compensated until the issue is fully resolved,” one customer posted to Verizon’s customer support account on X.

People across the country said their …