DETROIT, Aug. 20, 2024 /PRNewswire/ — Utility companies across the U.S. are facing a significant challenge: driving consumer adoption of their energy efficiency programs, products, and services. With $8.8 billion in incentives available through the U.S. Department of Energy’s Home Energy Rebate program, utilities play a crucial role in the sales, services, and disbursement of these rebates. However, many have struggled to create a clear and accessible path for their customers to take advantage of these benefits.
The Hidden Barrier to Utility Programs
The disconnect between utility companies’ program goals, rebate processing, coordination with contractors and vendors is a critical issue that jeopardizes the success of these incentive programs. …