Transforming Professional Services: Technology, Skills, and Efficiency | CompTIA Trend Watch [Video]

Welcome to this week’s episode of CompTIA Trend Watch. Join host Carolyn April as she explores the professional services industry, focusing on how firms are leveraging technology and addressing skill gaps to achieve their business goals. Discover why growing revenue and increasing staff productivity are top priorities for professional services firms and learn about the critical role of emerging technologies like AI and automation.
Gain insights into the challenges these firms face, including the difficulty in finding and recruiting workers with the right technology skills. Understand why only 12% of professional services firms consider themselves cutting edge in technology use and what steps they are taking to improve. Learn about the top skills in demand, including cybersecurity, project management, and AI, and how firms are investing in training to bridge skill gaps.
Don’t miss this essential episode for anyone looking to enhance their understanding of the professional services industry and its technology landscape. Subscribe to our channel for more tech trends and insights from CompTIA.

Specific Research Data Listed in This Episode:

Top Business Priorities for Professional Services Firms:

Growing revenue

Increasing staff productivity

Becoming more operationally efficient

Implementing more technology, including AI and automation

Challenges in Achieving Business Goals:

Inability to find and recruit workers with the right technology skills

Technology Use in Professional Services:

Only 12% of professional services firms consider themselves cutting edge in technology use

Top Skills in Demand:

Cybersecurity

Project management

AI and automation

Investment in Training:

Firms are investing more in training to fill skill gaps and promote from within

Efficiency and Cost-Cutting Goals:

Increasing efficiency and cutting costs are key objectives for professional services firms

Keywords and Phrases for SEO:

Professional services technology

Cybersecurity in professional services

AI and automation in professional services

Professional services industry trends

CompTIA professional services research

Growing revenue in professional services

Staff productivity in professional services

Operational efficiency in professional services

Technology skills gap

Training and upskilling in professional services