Ticketmaster security incident impacts customers data, officials say NBC Bay Area [Video]

Ticketmaster customers will want to check their emails, as the company is reaching out to certain users to warn them about a security incident that may have compromised their personal information.

In an email to customers, Ticketmaster said the incident happened between April 2 and May 18, 2024. According to an email sent out to Ticketmaster customers:

“…An unauthorized third party obtained information from a cloud database hosted by a third-party data services provider.” It went on to say, “We have not seen any additional unauthorized activity in the cloud database since we began our investigation.”

Ticketmaster says personal information including customer names, contact information, and payment card information may have been compromised. The company says it’s working with outside experts as well as federal law enforcement.

According to Ticketmaster, it’s taking “a number of technical and administrative steps to further enhance the security of our systems and customer data.

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