Air travel is booming in the U.S., with record levels of passengers taking to the skies, bringing crowds to airports across the country. Demand is pushing up travel costs, too, but U.S. travelers still find their experiences at some airports satisfying.
Sixty percent of North American airline passengers said they enjoyed spending time in that airport, according to a new report on airport satisfaction from market research firm J.D. Power. Another 59% said their airport helped alleviate travel-related stress.
“Huge air travel demand has not slowed down in North America, despite the steadily rising costs of flights, ground travel, hotel rooms and pretty much anything you can buy in an airport,” Michael Taylor, managing director of travel, hospitality and retail at J.D. Power, said in a statement. “Most travelers are still enjoying the experience.”
Minneapolis-Saint Paul International Airport ranked the highest in passenger satisfaction in the report’s mega airport category, which included those with 33 million or more …