In the early 2010s, the financial landscape was in flux. Cybercrime, especially money laundering, was on the rise, forcing banks to re-evaluate their outdated compliance frameworks. Singapore, emerging as a prominent financial hub in Asia, saw its banks increasingly exposed to sophisticated money laundering schemes. According to the Monetary Authority of Singapore (MAS), the country’s financial sector grew by nearly 10% year-on-year in 2010, while total assets under management in Singapore reached S$1.4 trillion by the end of 2011, demonstrating the city-state’s growing importance in global finance. However, with this growth came the threat of financial crime, with fraud costs globally surpassing an estimated $3.5 trillion in 2011, as reported by the Association of Certified Fraud Examiners (ACFE).
Recognizing the urgency of addressing these threats, Commerzbank, one of the largest German banks with significant operations in Singapore, sought to overhaul its compliance systems. At the heart of this transformation was …