HUNDREDS of Tesco Bank customers were locked out of their credit card accounts and left unable to make payments due to a system outage earlier today.
Customers reported being unable to log into the Tesco mobile banking app and online banking platform.
DownDetector reports showed that over 600 customers had encountered issues with the bank’s online services this morning.
More than 50% of the reported problems related to difficulties with mobile banking, while 35% of users experienced trouble accessing Internet banking.
Others claimed they had been unable to use their credit card for online payments.
Frustrated customers took to social media to express their concerns.
One person posted on X (formerly Twitter): “I cannot log on to mobile app or internet banking.
“When trying to get on to internet banking, I get a message saying that Tesco is having difficulty sending a one-time code to my phone.”
Another said: “Are …