A TARGET shopper has vowed to boycott the chain after claiming she was blocked from checking out her groceries.
The customer, who went to a store in New Britain, Connecticut, even claimed the brand had lost a customer following the less-than-ideal experience.
Shelly Sindlan said she had been waiting in line for 15 minutes before a worker approached her, according to a post on X.
She claimed that she was told she couldn’t scan her items as it was an express lane.
Sindlan had to wait in another line, but there was only one lane open.
“You just lost a good customer,” she said.
Sindlan vowed to spend her money elsewhere, rounding off her post with: “Bye, bye Target.”
So-called express lanes have been rolled out at almost 2,000 Target stores recently.
The lanes were introduced after a trial period at around 200 stores in the fall of 2023.
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