Amid a global technology outage that has forced the delay and cancellation of flights and many medical appointments, Starbucks’ order online system was down Friday morning, though it was not immediately clear if the outage was the cause.
In the Starbucks app, the order ahead feature for all locations is listed as “not available.” A spokesman for the company confirmed Starbucks was experiencing a “temporary outage” of its mobile order features due to a “widespread third-party systems outage.”
“We continue to welcome and serve customers in the vast majority of our stores and drive-thrus and are doing everything we can to bring all systems online as quickly as possible,” the spokesperson said. “We apologize for any inconvenience.”
The website DownDetector, which tracks user-reported disruptions to internet services, listed 197 reports of outages at Starbucks at 9:30 a.m.
Customers took to X to voice their frustrations with having to order in-person.
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