Discover how Zurich Airport elevated its IT Operations with the seamless adoption of OpenText™ SMAX and Universal CMDB cloud services. Roland Pfenninger, team leader of IT service management, shares insights into the transition process, highlighting improved efficiency, and reduced costs. The airport is extending its services to external customers with SMAX Phase 2, integrating generative AI for enhanced functionality.
www.opentext.com/customers/zurich-airport
For more information go to: https://www.opentext.com/products/it-operations-cloud