September Customer and Partner News and Training Highlights [Video]

Complex permitting and licensing processes can create headaches for both residents and businesses. OpenCounter, now part of Accela, is here to change that by offering a seamless, step-by-step guided front door to help your community easily navigate these challenges.

Join us for an exclusive webinar on October 9th at 10 am PT/1 pm ET! You’ll see first-hand how OpenCounter can transform your permitting, licensing, and zoning processes. Designed to simplify interactions for your residents and businesses, OpenCounter is the solution you need to make government services more accessible and transparent.

Customer Spotlight

We are thrilled to share another impressive customer success story: Hartford, Connecticut, has significantly modernized its government services by leveraging Accela’s advanced platform. The city has overhauled its permitting, licensing, and inspection processes, making them more efficient and accessible for both residents and businesses. This upgrade has resulted in faster response times and a more seamless user experience, greatly boosting overall satisfaction.

Utilizing Accela’s cloud-based …