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Senior Customer Experience Leaders to Tackle Retail Sector’s Top Challenges at CX Retail USA Exchange [Video]

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Public Relations

DALLAS, Aug. 8, 2024 /PRNewswire/ — Following its highly successful launch in 2023, the CX Retail USA Exchange returns for its second edition on September 24-25, 2024 at the Marriott Dallas Uptown, Texas. Bringing together customer experience leaders from some of the USA’s biggest retail brands for two days of learning, discovery, and networking, attendees will gain valuable insights into how to remain competitive in today’s volatile consumer landscape and adapt CX strategies to meet and exceed fast-evolving customer expectations. 

Curious how failing at CX can spark innovation? Shaz Kahng will reveal all in her presentation, “The Stunning Secrets to Transform Customer Experience,” at the CX Retail USA Exchange on September 24-25 in Texas.

At a time when retailers are increasingly recognizing the value of their customer data, one pertinent agenda highlight is an expert-led panel discussion featuring Nathalie Baier, Global Director of MarTech Planning & Enablement at Under Armour, Kunal Banerjee

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