Samsung Gen 3 lithium-ion battery system warranty Q&A [Video]

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Join Ed Spears, technical marketing manager at Eaton, as he explains the Samsung Gen 3 battery system’s 3-year warranty and 12-year performance guarantee. The 3-year warranty covers the entire battery cabinet with no pro-rating, while the 12-year performance guarantee ensures at least 80% capacity retention, or Samsung will replace the battery (labor excluded). The system must operate within specified temperature, humidity and cycle count limits, monitored by a built-in data logger. Learn about the environmental requirements, storage guidelines and why it’s advantageous to install Eaton replacement batteries.