A SAM’S Club shopper has urged the chain to switch up its membership policy over the supposed impact it has on the in-store experience.
The customer of Dallas warned the policy wouldn’t be replicated at Costco.
Sam’s Club members receive a digital card when they join the wholesaler.
But, one shopper was less than impressed.
“We beg of you to bring back an actual Sam’s card,” the shopper posted on X.
They claimed that the lack of a physical card makes the process “difficult.”
“Costco would never,” they said.
A Sam’s Club representative thanked the disgruntled member for bringing the issue to their attention.
Sam’s Club has not eliminated physical cards entirely.
Customers can still request a version after joining.
They must go to the customer service desk at …