SALT LAKE CITY — A new reportfrom J.D. Power places Salt Lake City International Airport in the top ten for customer satisfaction among large airports in the U.S.
According to the report, more than 3 million passengers passed through TSA checkpoints in North America on July 7 this year, a record for one-day passenger volume. But J.D. Power says that the huge volume of traffic and rising prices hasn’t stopped passengers from enjoying their time at airports.
“Most travelers are still enjoying the experience. However, we are starting to see a breaking point in consumer spending, with average spend per person in the terminal declining significantly from a year ago,” stated Michael Taylor, the managing director of travel, hospitality and retail at J.D. Power.
In the study, Salt Lake City International Airport ranked 9th among large U.S. airports. That is just behind Portland International Airport and ahead of San Jose International Airport. In the same category, …