Salesforce Introduces Agentforce Partner Network with AWS, Google, IBM, and Workday [Video]

Salesforce, a customer relationship management (CRM) platform, announced the launch of its Agentforce Partner Network on September 17, 2024. This global ecosystem brings together top partners, including Amazon Web Services (AWS), Google Cloud, IBM, and Workday, to enhance the capabilities of its AI-driven Agentforce platform. 

Recently, Fintech giant Klarna CEO Sebastian Siemiatkowski announced that the company will end its service provider relationships with Salesforce and Workday as part of a major internal overhaul driven by AI initiatives.

The new network will give businesses access to a wide array of third-party agent actions and pre-built agent templates, automating complex tasks across various systems.

Agentforce is a platform that enables companies to deploy AI agents to complete intricate tasks by integrating actions across Salesforce and various third-party systems. The newly launched partner network expands the platform’s scope by allowing these agents to interface seamlessly with external systems, enabling users to accomplish more in less time. 

“Agentforce represents a monumental shift in …