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Roads Ministry to set up call centre, maintenance app to address concerns about road defects [Video]

The Minister for Roads and Highways, Francis Asenso-Boakye, has announced that his outfit will soon establish a maintenance call centre and mobile application to address public concerns about road defects.

The Maintenance App will enable citizens to report potholes and other road issues by submitting photos and location information in real-time.

Speaking at the launch of the Ghana Highway Authority’s 50th-anniversary celebrations in Accra, the Minister emphasized the need for improved road maintenance in the country.

He noted that “successive governments have made significant investments in road development without a corresponding investment in road maintenance.”

To address this challenge, the Ministry plans to allocate “60% of its annual maintenance budget to support the call centre and app initiative,” the Minister indicated.

The Minister expressed confidence that “prioritizing maintenance, particularly in critical areas like pothole patching and spot improvements, will help address the country’s poor road maintenance culture.”

The Ghana Highway …

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