Laggard retailers face missed sales and high costs without data-driven solutions reports Kibo and IHL Group survey.
, /PRNewswire-PRWeb/ — As holiday peak season rapidly approaches, a newly released report by Kibo Commerce, a market leader in composable commerce solutions, and IHL Group, a global research and advisory firm, warns retailers of potentially significant financial losses tied to gaps in inventory visibility, staffing for fulfillment, and technology alignment. IHL’s survey findings underscore that without intelligent, adaptable systems, many retailers have set themselves up for missed sales, unhappy customers, and disrupted operations this season.
There is a clear divide between Sales Winners and Sales Laggards, and that difference is largely defined by who has the tech to manage demand spikes and who doesn’t.
IHL and Kibo’s latest research reveals concerning trends that could derail holiday success, especially for retailers that are not employing a unified, data-driven tech stack to keep pace with the demands of a fast-moving market. For instance, nearly 70% …