Despite initial hopes for equitable e-commerce, many small businesses now face operational and financial challenges within restrictive ecosystems dominated by major players. Justin Floyd, CEO of RedCloud, advocates for Open Commerce technologies that empower SMBs and FMCG sellers to reclaim control over pricing, inventory, and fulfillment, fostering a healthier and more competitive digital marketplace.
, /PRNewswire-PRWeb/ — According to a recent survey, 91% of small business face operational challenges and 93% struggle with financial difficulties, primarily due to inflation, rising cost of goods, services and wages. (1) Major e-commerce giants —controlling over 37.6% of the market— have leveraged their dominance to impose rules that place smaller players at a disadvantage. (2) The promises of e-commerce as an equalizer have failed, with small and medium-sized businesses (SMBs) and distributors increasingly challenged in navigating these dominant platforms. “Restricted access to quality inventory, shrinking margins, and heavy reliance on third-party fulfillment services have pushed …