Darren Adcock, product manager at Redcentric responsible for the company’s privately owned Infrastructure-as-a-Service offering, the Redcentric Cloud, has strong beliefs about what differentiates a cloud vendor from a cloud partner. His views are shaped by more than two decades of experience overseeing mission-critical IT systems, first in the financial services industry, and today in service to Redcentric’s growing customer base that includes standouts across industries and in high-regulated sectors, including government agencies that provide critical national infrastructure.
“Vendors deliver value, but they also leave a lot of heavy lifting to customers that often impacts their ability to differentiate through their IT investments and gain a competitive advantage,” he says. “This extends beyond core technology into service integration, operational integration, and end-to-end service delivery. In contrast, a partner provides the platform an organisation needs to innovate and the transparency to see ‘what’s under the hood’ with the peace of mind of …