Rainbow Terrace Apartments residents complain about ‘humiliating’ conditions [Video]

CLEVELAND — Cleveland residents at an East Side apartment complex said they are living in “humiliating” conditions, which include showers that flood, bathtubs that are unusable and missing doors.

Cleveland Councilman Richard Starr (Ward 5) said he has received between 75 and 100 complaints from residents at Rainbow Terrace Apartments since American Community Developers purchased the property in 2022.

He also blamed Independent Management Services, which was hired to manage the complex.

“Independent Management Services is not helping these residents and that is just the truth,” he said.

“Residents are living in conditions that I can’t believe its happening 2024,” he said. “You have months and days, weeks at a time, where residents are not getting what they need.”

‘A lot of ball dropping’

Resident Novena Watkins’s renovations completed over the winter have made it nearly impossible for her to bathe in her apartment.

“I been homeless,” she said. “Unfortunately, this make me feel like I’m homeless.”

She said she is unable to use …