Module 1
Introduction to UX design
This module will give you a strong, foundational understanding of the user experience (UX) design process. You’ll learn that UX design is a problem-solving discipline focused on building products that solve problems for the user. You’ll also get a clear sense of the role of research in design, which will be explored fully in Module 2.
In this module, you will learn:
• What user experience (UX) design is and why it is essential for designing products users love.
• What happens at each stage of the UX process and the importance of each step.
• The importance of understanding the user’s contexts, goals and behaviours when designing a digital product or service.
• How to communicate the value of UX to other business stakeholders.
• Important concepts within UX such as agile development, mental models, the paradox of specificity, prototyping and fidelity.
Module 2
User research
User research This module will help you to see …