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Ontario family describes ‘horrific’ experience after being stuck in limbo due to delayed WestJet flight [Video]

A family trip to Costa Rica quickly turned into a nightmare for an Ontario family, after their WestJet flight to Canada was delayed.

Nathan Wombwell and his sister Bethany Brubacher were among the plane’s passengers, along with 10 of their family members, including four kids under the age of five.

“We had good times. We were at the beach. We lived in the pool,” Wombwell said of their vacation.

But the way home was a different story.

“It felt like a bad dream, that anyone could treat paying customers like this,” said Brubacher.“Horrific, absolutely horrific.”

The Ontario family waiting at the airport. (Submitted)

Not long after the family boarded their WestJet flight from Liberia, Costa Rica to Toronto, they were told to sit tight as there was a customs issue involving a flight attendant.

“Are you freaking kidding me? Like, this is wild. It’s like it’s four hours sitting here, my son’s becoming unglued, I am walking him up and down the aisle,” said Wombwell.

After …

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