Next-Generation Conversational AI Experience from NLX Expands to Retail Sector [Video]

NLX Journey^™ is the first and only enterprise solution that combines unscripted, AI-powered conversations with the ability to transact across multiple brands in a unified experience

NEW YORK, Sept. 10, 2024 /PRNewswire/ — NLX, the AI platform powering advanced conversational experiences for the world’s most admired brands, today announced that its AI enterprise solution, NLX Journey, has expanded to the retail sector. The company debuted the solution in July for travel and hospitality providers.

A video of what it looks like for a customer to plan and buy a black tie outfit using the conversational application on a retailer’s mobile site, powered by NLX Journey.

A look at a customer’s AI-powered shopping experience on a retailer’s mobile site, powered by NLX Journey.

Unlike any other solution available today, NLX Journey integrates search, customer service, and commerce across multiple brands in one conversational experience. This is especially powerful for parent companies with …

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