New Zealand Diploma in Hospitality Management (Level 6) [Video]

Become a front-runner in the hospitality industry with the New Zealand Diploma in Hospitality Management (Level 6). This Diploma will teach you how to manage all areas of a hospitality business from customer service and business strategies to sales and marketing.

You will learn to:

• Manage and develop hospitality staff to ensure positive customer experiences
• Select and apply a range of communication, consultation, negotiation and reporting strategies to facilitate positive staff relationships in hospitality management situations
• Analyse and apply financial management techniques to attain productivity, yield and profitability requirements for a hospitality operation
• Select and apply a range of strategic solutions, in response to changes in the hospitality business environment, in order to maintain or improve hospitality business performance
• Plan and develop future business strategies that encompass financial management, product development, sales and marketing and continuous improvement processes in a hospitality environment.

This Diploma will equip you to work in management roles with minimal …