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NatWest banking app went down leaving customers unable to make online transfers [Video]

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Mobile Marketing

THE NATWEST banking app went down today leaving customers complaining that they were unable to transfer money

Over 1,000 people complained about the issue, according to Down Detector a website which monitors outages.

The banking app went down earlier todayCredit: PA

Some 67% of people reported issues about mobile banking, while a further 20% said they were struggling to make a funds transfer.

Both NatWest and its Royal Bank of Scotland mobile apps were affected by the technical issue.

Users took to X, formally known as Twitter, to raise the issue with the bank.

They said: “@NatWest_Help what is going on? I can’t send any money over to my other account?”

While another said: “Anyone else’s@NatWest_Help app keep chucking you out when you try to use it?”

A third customer said: “I get logged out every time I try to authorise a payment.

“Please sort this out before Oasis tickets go on sale or you’re going to have a lot of angry customers!”

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