NAB customers hit by widespread outages: The app is down [Video]

NAB customers have finally regained access to the bank’s mobile app after several hours of being locked out, but a tech team is still working to resolve issues with internet banking.

The problem with mobile banking was fixed about 5pm on Monday, NAB said in an updated post to customers on X, formerly Twitter.

WATCH THE VIDEO ABOVE: NAB users experience online banking outage.

In the same post, NAB confirmed internet banking remains down — hours after customers first reported issues with both forms of transactions.

“NAB mobile banking has now been restored,” the bank said.

“We are working to resolve remaining issues with internet banking.

“We’re sorry for any inconvenience this is causing. Thanks for your patience.”

User reports about the outage made to Downdetector spiked at close to 1400 about 1.30pm (AEST), with more than 80 per cent relating to online banking issues.

“I just tried logging into …