More Power to Subscribers As NCC Gives New Order to MTN, Glo, 9mobile, Airtel on SIM Cards [Video]

• The NCC has mandated telecom operators to block stolen SIM cards within five minutes of receiving a report from subscribers
• The commission also issued various directives to telcos as part of its ongoing efforts to make subscribers enjoy better service
• MTN, GLO, Airtel, and 9mobile are the leading telecommunication providers, with combined subscribers of over 130 million

Legit.ng journalist Dave Ibemere has over a decade of business journalism experience with in-depth knowledge of the Nigerian economy, stocks, and general market trends.

The Nigerian Communications Commission (NCC) has issued a new directive requiring all telecommunications companies to block stolen Subscriber Identification Module (SIM) cards within five minutes of receiving subscribers’ reports.

This directive was contained in the quality of service business rules released on its website, which included several customer service enhancements to improve the overall quality of telecom services.

NCC explained …