MoneyGram hack exposes customers’ sensitive data, cripples services [Video]

MoneyGram has confirmed a data breach that exposed sensitive customer data to hackers, forcing its services offline for five days in September 2024. 

The American payment and money transfer platform, which operates through 350,000 locations across 200 countries and via its mobile app and website, revealed hackers stole a varied amount of sensitive customer information. 

This includes transaction details, email and postal addresses, names, phone numbers, utility bills, government IDs and Social Security numbers.

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What you need to know

BleepingComputer first reported the news of the MoneyGram cyberattack on Oct. 5, noting that hackers used a social engineering attack on the company’s internal help desk. At the time, the company didn’t disclose much information about the attack, stating, “After working with leading external cybersecurity experts, including CrowdStrike, and coordinating with U.S. law enforcement, the majority of our systems are now operational, and we have …