Mission Critical Partners’ PSAP Roundtable Sheds Light on Key Trends | PR Newswire [Video]

Virtual event was attended by officials from across the country to brainstorm new and better ways of improving the work environment for 911 telecommunicators and supervisors.

, /PRNewswire-PRWeb/ — Mission Critical Partners (MCP) recently held its first PSAP Roundtable, a virtual event attended by officials from public-safety answering points (PSAPs), also known as 911 centers or emergency communications centers, across the United States — from small to large — to discuss personnel challenges and to exchange ideas, strategies, and tactics for resolving them.

The worst reason to do anything is because that’s the way it’s always been done. So, it’s exciting that the 911 community seems willing to take a fresh look and more innovative approach to its challenges, which clearly was evidenced during the roundtable.

The 911 community has suffered from significant staffing challenges for several years. The roundtable was convened to provide a forum where thought leaders could brainstorm ideas and new ways of thinking.

The creative thinking …