Mainstreet Equity hack: Some renters say they weren’t informed about data breach [Video]

A week after one of the largest rental property companies in western Canada revealed the extent of a data breach that happened three months prior, tenants are saying they’ve learned of the cybersecurity attack from CTV News, and not the company.

“In May 2024 this happened and we’re now in August and yeah, nobody told us a thing ’till we found out on our own,” tenant Melanie Sylvestre said.

“They were supposed to have that security in place already, and now it’s hacked. I’m just flabbergasted.”

Last week, Mainstreet Equity Corporation sent a letter to some tenants and posted a statement on its website saying it discovered a third party had gained access to a portion of its IT infrastructure on May 21.

The letter says an investigation revealed personal information belonging to tenants or guarantors may have been compromised, including their names, date of birth, court applications and banking …