Hundreds of people are struggling to use Lloyds online banking due to technical issues, with customers complaining they cannot view their transactions or even that accounts appear ’empty’.
Down Detector, which monitors site outages, has seen over 500 reports this morning.
Of those, 75% were regarding online banking while 25% were for the mobile banking app.
One customer complained: ‘Absolutely disgusting!! I have an important payment to make and my banking is down. There was no warning given prior to this? Is it a regular maintenance? Impossible to get hold of someone to find out.’
Another said: ‘Cannot access online banking via the phone app, error message shows, states that lloyds are having problems and to try again later.’
While one customer even claimed: ‘Shows no transactions in all mode and appears to have emptied one of my accounts!’
A spokesperson for Lloyds replying to a disgruntled customer on X this morning said: ‘I do apologise and am very …