Smartphones, smart watches, digital personal assistants, mobile data terminals and artificial intelligence are everywhere in our business. We live and work in a digital world. Yet, for all the great things this technology does for us, it sometimes feels like we spend more time interacting with computers than with human beings.
So, how do we keep our interpersonal communication skills sharp? How do we deliver the personalized care that our patients deserve?
Here are five tips to add a personal touch to your patient care.
1. Positive touch
One thing that it seems many new EMS professionals find to be challenging is getting over the awkwardness of touching someone you don’t know. However, before long, it becomes second nature for most healthcare providers.
Things like checking a radial pulse, feeling for skin temperature or palpating a patient’s abdomen can be a daily occurrence. It would be difficult to properly assess and treat a …