American Water, the largest regulated water and wastewater utility company in the U.S., announced Tuesday that it was the target of a “cybersecurity incident.”
The New Jersey-based utility company became aware of “unauthorized activity” in their computer networks and systems on Thursday that was determined to be the result of a cyberattack, it said in a statement.
“Upon learning of the issue, our team immediately activated our incident response protocols and third-party cybersecurity professionals to assist with containment, mitigation and an investigation into the nature and scope of the incident,” the company said. “We also notified law enforcement and are coordinating fully with them.”
American Water also took their customer portal service offline as part of their response, putting a pause on billing “until further notice,” they said.
“At this time, we currently believe that none of our water or wastewater facilities or operations have been negatively impacted by this …