Highlights include SysTrack’s robust data collection, AI-vision, and customer centricity
, /PRNewswire/ — Lakeside Software, the leading IT data intelligence company, has been identified as a Leader by global technology research and advisory firm Information Services Group (ISG) in its 2024 Provider Lens™ evaluation for Future of Work Digital Employee Experience (DEX) Solutions. The report analyzed 43 providers, and Lakeside was identified as a leader based on its ability to measure, analyze, and improve end-user experiences with workplace technologies while driving proactive IT.
Lakeside’s leadership position underscores its commitment to delivering end-to-end visibility solutions that boost employee productivity and engagement. The company’s commitment was further reinforced by the strengths identified by ISG, which include:
- Comprehensive data coverage:Lakeside’s SysTrack platform collects 10,000 data points every 15 seconds from endpoints through a distributed computing architecture with a smart sensor engine utilizing 1,250 sensors, enabling proactive detection of thresholds and patterns to trigger alerts and automate …