KANSAS CITY, Mo. (KCTV) – On Thursday, Kansas City council members discussed an ordinance pushing to create a unified 911 dispatch center.
Mayor Quinton Lucas is pushing the idea to put all 911 calls under one roof in hopes of improving response times and saving lives.
“I think that’s unacceptable,” said Lucas at Tuesday’s Finance, Governance, and Public Safety Committee meeting of long wait times for callers. “Some people are waiting five minutes, 10 minutes for these solutions.”
The council acknowledges the stories they’ve heard and the information they’ve been given.
“We are still having reports of calls being dropped or long wait times and a solution needs to be developed with the work of the police department,” said Andrea Bough, the Councilwoman 6th District at Large.
Mayor Pro Tem Ryana Parks-Shaw shared how the long 911 wait times have personally impacted her and her family.
“I lost a cousin …