Internet outage impacting school districts in San Antonio and Austin [Video]

SAN ANTONIO – Several school districts in San Antonio and Austin are currently without internet connection.

Texas Education Service Center, Region 20, which serves schools in Bexar County and surrounding counties, said it is “experiencing and [sic] interruption to our Internet services” and phone service is limited.

“This outage impacts Fiber 20 clients. Please excuse the inconvenience,” a statement on its website reads.

Zayo is the internet service provider. The company’s senior corporate communications manager, Bree Woods, told KSAT that Zayo is aware of the issue.

“Zayo is aware of the situation impacting school districts in Region 20. We have crews on-site and are working to restore service as soon as possible,” the statement read.

NEISD

The spokesperson for North East ISD confirmed to KSAT on Tuesday afternoon that the internet outage was district-wide.

According to NEISD spokesperson Aubrey Chancellor, a major fiber line was cut, causing the district to lose internet access.

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