Infosys, NVIDIA Introduce Generative AI Powered Telco Solutions [Video]

Infosys has announced an expansion of its partnership with NVIDIA to bring AI-driven, customer-centric solutions to the telecommunications industry. 

The collaboration will integrate Infosys Topaz, an AI-first suite of services and platforms, with NVIDIA’s advanced generative AI technologies to deliver innovative solutions.

Anand Swaminathan, EVP & global industry leader – communications, media and technology, Infosys, expressed enthusiasm about the partnership and said, “Through our collaboration with NVIDIA, we are poised to unlock cutting-edge enterprise AI capabilities, helping global organisations improve business efficiency.”

As part of this partnership, Infosys has developed three generative AI solutions powered by Infosys Topaz. These solutions leverage NVIDIA’s NIM inference microservices, NeMo Retriever embedding models, and NeMo Guardrails to customise and deploy telco domain-specific large language models (LLMs). 

Additionally, Infosys Topaz utilises NVIDIA Riva for building real-time conversational AI pipelines, enabling real-time transcription and translation for call centre agents.

Highlighting the growing importance of generative AI …