Addressing Your NZXT Flex Subscription Concerns – YouTube
A few days ago, Gamers Nexus released an exposé calling NZXT’s gaming PC rental service NZXT Flex a “predatory, evil rental computer scam”. This caused quite a stir in online PC gaming communities, and it seems NZXT’s taken note, as the company has now issued an official statement about the issue.
In a blog post, NZXT outlines some actions being taken in response, as well as some clarifications about the program. In a YouTube video, NZXT founder and CEO Johnny Hou expands on this and acknowledges the mistakes the company has made, stating, “I want to acknowledge that we messed up.”
The problems that Gamers Nexus seemingly identified with the Flex program essentially amounted to a picture of a service that misrepresents products, locks users into an unfair contract and has predatory pricing. For instance, this includes swapping out components for less powerful ones, using the same names for Flex PCs as …