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Voice Search Optimization

Human-like conversations with your Mercedes-Benz [Video]

Human-like conversations with your Mercedes-Benz – “Holiday Dishes”

Mercedes‑Benz is further leveraging the power of artificial intelligence (AI) to expand its MBUX Voice Assistant capabilities with a new general knowledge function[1].

Using AI, it can now provide up‑to‑date answers to knowledge-based questions by initiating a Microsoft Bing search.

It then creates natural language responses using ChatGPT through Microsoft Azure OpenAI Service.

Last year, Mercedes‑Benz was one of the first automakers to introduce ChatGPT as a US-beta program and is now bringing this functionality into series-production vehicles for the first time.

With this feature in the car, users can ask all kinds of general knowledge questions – from pop culture to geography, science, health, and history – and freely converse about the chosen topic to get more information.

The intelligent system is also ‘context-aware’.

This means it can respond to follow-up requests for additional information, even if the speaker uses vague words.

For example, the question could be: “How many Grammy awards has a certain …

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