How do you turn one-time buyers into loyal customers?
In this episode of The Business Ownership Podcast I interviewed Josh Tay. Josh is an expert in e-commerce retention strategies. With years of experience helping businesses turn data into action, Josh has built a reputation for transforming one-time buyers into loyal customers through personalized email marketing and innovative retention techniques.
He shares his journey into the e-commerce space, where he discovered the power of zero-party data-information customers willingly share with businesses. By collecting this data and asking the right questions, Josh helps brands craft tailored marketing strategies that truly resonate. His holistic approach combines marketing with operations and finance to ensure businesses achieve their broader goals.
If you’re ready to take your e-commerce strategy to the next level, tune in to this episode to discover how data-driven marketing and retention techniques can transform your business outcomes.
Learn how to sell more & retain your customers. Check this out!
Show links:
Josh Tay on LinkedIn: https://www.linkedin.com/in/josh-tay/
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