As the former Director of Communications at Harley-Davidson Motor Company, Ken was living the dream; he rewrote the rulebook for customer service while riding motorbikes. Ken is credited for one of the most impressive corporate turnarounds in modern history, a testament to his provocative, thought-leading approach to business. Whereas some business speakers are ahead of the curve, Ken is miles away. Published in 2018, Ken’s book Make Some Noise: The Unconventional Road to Dominance explains the key to business competitiveness, which Ken believes to be the secret to his success.
This keynote speaker is an established name on the circuit, having given over 1,000 speeches to corporate and academic audiencesalike. From reputation management and human behaviour to customer service and brand awareness, his topics are invaluable to companies of all kinds. In 1983, Ken started working for Ruder Finn, before moving to Bozell as their Account Supervisor. In this role, he led the media and financial relations, which later resulted in …