GSP airlines, passengers impacted by tech outage [Video]

LATEST THERE. ISABEL. ERIN. GOOD AFTERNOON. SO AS YOU CAN SEE BEHIND ME, THE LINES ARE MAKING A SIGNIFICANT IMPROVEMENT. EARLIER THIS MORNING THEY WERE ALL THE WAY DOWN THE AIRPORT TERMINAL HERE. BUT NOW IT’S LOOKING A LOT CLEARER. BUT LIKE I SAID, WE WERE HERE AT 430 AND HAVE BEEN HERE EVER SINCE. SO HERE’S A LOOK INTO SOME OF THOSE CONVERSATIONS WE HAD WITH TRAVELERS THIS MORNING AS THEY WORKED THROUGH THIS OUTAGE. AN EARLY MORNING START FOR THESE TRAVELERS QUICKLY TURNS INTO HOURS OF WAITING IN LINE. THIS IS THE FIRST TIME I’VE EVER SEEN IT LIKE THIS. I THOUGHT. I THOUGHT MAYBE THEY HAD A COUPLE OF FLIGHTS GOING OUT EARLY OR SOMETHING. GOT DELAYED. FRUSTRATION BUILDING AS BUSY TRAVELERS TRY TO MAKE CONNECTING FLIGHTS AND FIND ANSWERS. YOU’VE HAD NO INFORMATION, PRETTY MUCH NOTHING. WHAT’S GOING ON? NOTHING. NO CONTACT. AND IF YOU CALL …