Gonzaga announces partnership with The Etiquette Institute [Video]

SPOKANE, Wash. — A new partnership between Gonzaga University’s Center for Lifelong Learning and The Etiquette Institute aims to create etiquette coaches through a new training program for etiquette and professionalism consulting. 

A rapid evolution in the workplace and online workspace after the COVID-19 pandemic challenged managers and employees alike in how they communicate and work with each other, with partners and with clients.  

“After returning to the workforce, many companies have turned to etiquette coaches to help employees navigate issues from managing their professional image to sending a well-crafted email,” says O. Ray Angle, president of The Etiquette Institute and Gonzaga’s assistant vice president for career and professional development.  

Individuals who complete the two-day training will earn an Etiquette Consulting Certificate, which provides the knowledge needed to start a business as an …